Last updated: 9/10/2025
1. Information We Collect
True Probe collects information necessary to provide background verification services, including:
- Personal identification information (name, email, phone number)
- Employment history and references
- Educational background and credentials
- Document uploads for verification purposes
- Usage data and platform interactions
2. How We Use Your Information
We use the collected information to:
- Provide background verification services
- Process verification requests and generate reports
- Communicate with users about their verification status
- Improve our platform and services
- Comply with legal and regulatory requirements
3. Data Security
We implement industry-standard security measures to protect your personal information:
- End-to-end encryption for all data transmission
- Secure data storage with access controls
- Regular security audits and updates
- Employee training on data protection
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share information only in the following circumstances:
- With your explicit consent
- To complete verification processes with authorized parties
- To comply with legal obligations
- To protect our rights and prevent fraud
5. Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data (subject to legal requirements)
- Withdraw consent for data processing
- Export your data in a portable format
6. Data Retention
We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. Verification reports are typically retained for 7 years as required by industry standards.
7. International Data Transfers
Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
8. Contact Us
For privacy-related questions or to exercise your rights, please contact us:
Support: aravind@trueprobe.in